Delivery & Returns

BALM-TATTOO-SUPPLY.COM offers the possibility of returning your purchases within a maximum period of fifteen days (15) from the date of delivery, provided that the products purchased have not been opened or used and are in perfect condition.

In the case of returns that include several items in promotion (4 × 3 ;  2 × 1 ;  50% discount in the second unit, etc.) it will be necessary to return all items purchased with the promotion. For returns of promotional items whose discount applies to a single item or promotions with a discount on the total of a purchase, the amount to be returned will be that which the customer paid for the item, which will appear on the purchase receipt and not the price that the article had without the promotion.

In the event that you have used discount coupons for your purchase, please note that the value of the discount coupon used will not be refunded. The cost of the return shipment is charged to the customer.

All amounts that would have been previously charged by MARKET MASTER LLC and that they have to be returned to customers, in accordance with the provisions of this clause, will be paid, as far as possible, through the same means of payment that would have been used during the purchase. In the event that the medium used does not allow the realization of fertilizers, MARKET MASTER LLC will return the corresponding amounts by bank transfer.

Please note that your bank may take up to seven days to process the credit. The conditions established for the returns in this clause will be understood without prejudice to the imperative rights that the consumer has in accordance with current legislation.

Please note that returns will only reimburse the amount corresponding to that (those) product (s) and not to the shipping costs.

MARKET MASTER LLC reserves the right to refuse returns sent after the deadline, or products that are not in the same conditions in which they were sent to the customer.